The Personal and Professional Profile of Kyle N. J. McIsaac

Skills and Abilities

  • Experience with HTML, CSS, JavaScript, and Hypertext Pre-processor (PHP) coding.
  • Experience with Microsoft Office Word, Access, Excel, PowerPoint, Project and Visio.
  • Experience with Windows, Mac OS, and Linux Operating Systems.
  • Computer hardware and software diagnostics and repair.
  • Excellent outbound and inbound communications skills via telephone and e-mail.
  • Experience with multiple database systems.
  • Quick learner and motivated team player.

 

Training

Programmer Analyst (Business Co-op)
College of the North Atlantic, St. John's, NL2010-2013

Course Content:

  • ASP.NET and ADO.NET with Visual Basic .NET.
  • Cisco CCNA-1 Network Fundamentals.
  • HTML/XHTML Development with CSS and JavaScript.
  • PHP with MySQL.
  • Oracle 11g SQL.
  • Microsoft Office 2007.
  • Windows Server 2008 and 2008 R2.
  • Microsoft SQL Server.

 

Information Systems Analyst
Western College, Stephenville, NL2004-2006

Course Content:

  • Windows XP and Windows Server 2003 with Active Directory.
  • Computer Fundamentals.
  • Exchange Server 2003.
  • Novell NetWare.
  • ISA Server.
  • CompTIA A+.

 

Certifications

Cisco Certified Network Associate Level 1 2011

Microsoft Certified Desktop Support Technician 2011

CompTIA A+ Certified Professional 2005

 

Work Experience

Software Support (Work Term)
Verafin Inc., St. John's, NL2013

Duties:

  • Troubleshoot Verafin application for clients.
  • Verify errors with data processing on client data.
  • Use remote control software to access client servers.
  • Modify and update information in customers database (SQL Server).

 

Programmer/Computer Technician (Work Term)
Pathix ASP, St. John's, NL2012

Duties:

  • Develop ASP.NET and VB.NET applications.
  • Add hardware to IBM System X series servers.
  • Deploy Windows Server onto VMWare ESXi virtual servers.
  • Reinstall operating system and software on internal computers.

 

Computer Technician (Work Term)
CompuTech Newfoundland, Torbay, NL2011

Duties:

  • Configure, deploy, and maintain Windows Server 2008 based systems.
  • Repair and re-configure customer computers.
  • Develop Visual Basic for Applications code in Excel spreadsheets.
  • Develop and re-design CompuTech website.